Dealing with difficult callers can be a daunting task for call handlers. Throughout their day, they may have to deal with customers who are angry, frustrated, or overwhelmed as they…
When should you consider using a call handling company? As a sole trader, have you ever considered using a call handling company? Let’s face it you’ve regularly got your hands…
We always love getting great feedback from our clients, below is the testimonial from a very happy Pest Control client. Hinton Pest Control Ltd starting working with I’m Your PA in…
Well that was a month and a half! This month we welcomed five new team members who have joined us through the Kickstart initiative, we will be welcoming a further…
The latest addition to the IYPA Family, and I couldn’t be more excited to see what the future holds for me within the business! My first impressions of the business…
We first started working with Jessica and Johnathan last August when they came to us for support with their property business. Based in the North East in Northumberland, this couple…
Over lockdown we have set up our training room to accommodate six staff with social distancing, so starting September we will be offering some lucky youngsters great work experience.…
After looking at every system under the sun, we have finally launched V.A. LiveWebchat – and I love it! The simple widget can be added to your website or Facebook…
Sometimes people just don’t get the power of taking on a Virtual Assistant, they seem to think of it as being very expensive, it really isn’t, with I’m Your P.A.…
Over the last thirteen years of running I’m Your P.A. I have been heavily involved with networking in many different networking groups. Some groups like BNI and BoB Club do…
We first started working with Harminder and Parminder over twelve months ago, they came to us for support with their small serviced accommodation business – and what a difference…
2019 was a phenomenal year for I’m Your P.A. we increased our staff to a team of nine and now support over 160 different businesses. The beginning of the…