Outsourcing – the way forward in 2020
2019 was a phenomenal year for I’m Your P.A. we increased our staff to a team of nine and now support over 160 different businesses. The beginning of the…
squiggles
The Holiday Season Is Approaching!
We all work so hard in business and deserve our holidays, yet how do you have a holiday when you work alone, or have limited staff? The There is…
I Love You!
How often do you ask your clients for feedback? At I’m Your P.A. we do like to know what our clients think, it helps us to improve our service and…
Farewell 2018 – you were a good year after all!
We ended 2017 by losing £72,000 a year turnover due to two large clients employing staff and then when I broke my shoulder in January I thought this was going…
Preparing for 2019
So Christmas is nearly upon us, our busiest time of the year is almost over, we have booked thousands of chimney sweeps, gas fire services and boiler services, so what…
We’re all going on a summer holiday
I bet you just started singing to that lol! Summer is the time of year when most people take a holiday, the problem is that when you are in business…
I Hate Being Single – You Don’t Have To Be!
Funny isn’t it, many people become self employed or start their own businesses because they hate working for someone, yet when they are their own boss, they hate being single!…
We lose 20% of our clients every year!
Most businesses would not share such a statistic, but for us this is one we are really proud of! The thing is, every year we lose 20% of our clients…
You have reached the O2 voicemail! Aaargh!
Don’t you just hate it? You dial a number and get through to a non-personalised voicemail? Here are a few harsh facts for you regarding voicemails: 85/100 people reaching…
I don’t want you to answer all my calls – just some of them!
We often get asked if we can answer some calls but not others, of course we can, we can do most things, so I thought I would share a few…
Your One Stop Shop!
Lots has been happening at I’m Your P.A. and things are about to improve again! Firstly we look forward to welcoming Tasha back after maternity leave, where did that ten…
You think business is tough? Try a week in someone else’s shoes!
Many people know I am a registered nurse and still do some nursing as my “hobby”. I was asked by a networking colleague if I could provide some respite care for an elderly man with vascular dementia, sound easy? We sometimes think we have it tough in business, I put it back to you, it’s nothing in comparison to what people go through when caring for a loved one at home. I started on Saturday morning just before 8am, I had my whole week planned, the trips we would make to keep Fred (name changed) occupied and bring back some of his old memories. The first thing I realised was trips had to be planned around toilet stops and clean trousers, whilst Fred was not incontinent, actually going to the toilet without missing was a major problem. Saturday was quite uneventful…