Difficult callers!
Dealing with difficult callers can be a daunting task for call handlers. Throughout their day, they may have to deal with customers who are angry, frustrated, or overwhelmed as they…
Virtual Assistant
Have you ever considered using a call handling company?
When should you consider using a call handling company? As a sole trader, have you ever considered using a call handling company? Let’s face it you’ve regularly got your hands…
Hinton Pest Control love us!
We always love getting great feedback from our clients, below is the testimonial from a very happy Pest Control client. Hinton Pest Control Ltd starting working with I’m Your PA in…
Time to work from home!
We had a great start to the month, everything was running smoothly in the office, a bit to smoothly… then COVID hit us! A member of staff had tested positive,…
The Box UK
The Box UK became clients of ours in July 2017, when they come to us for support with their tin boxes business. So, here’s a little bit about what they…
The ramblings of a mad woman walking coast to coast!
So this is it, day 1 of my journey from the west coast to the east coast following Hadrian’s wall. I agreed to do this with my business coach and…
We’ve doubled our staff!
Well that was a month and a half! This month we welcomed five new team members who have joined us through the Kickstart initiative, we will be welcoming a further…
IYPA Family has gained a new member!
The latest addition to the IYPA Family, and I couldn’t be more excited to see what the future holds for me within the business! My first impressions of the business…
Cosmo Grace Property
We first started working with Jessica and Johnathan last August when they came to us for support with their property business. Based in the North East in Northumberland, this couple…
Helping the employees of the future
Over lockdown we have set up our training room to accommodate six staff with social distancing, so starting September we will be offering some lucky youngsters great work experience.…
V.A. LiveWebChat
After looking at every system under the sun, we have finally launched V.A. LiveWebchat – and I love it! The simple widget can be added to your website or Facebook…
Outsourcing – anything for you!
Sometimes people just don’t get the power of taking on a Virtual Assistant, they seem to think of it as being very expensive, it really isn’t, with I’m Your P.A.…