Difficult callers!
Dealing with difficult callers can be a daunting task for call handlers. Throughout their day, they may have to deal with customers who are angry, frustrated, or overwhelmed as they…
IYPA
Have you ever considered using a call handling company?
When should you consider using a call handling company? As a sole trader, have you ever considered using a call handling company? Let’s face it you’ve regularly got your hands…
Hinton Pest Control love us!
We always love getting great feedback from our clients, below is the testimonial from a very happy Pest Control client. Hinton Pest Control Ltd starting working with I’m Your PA in…
Camping Fun!
Happy Friday everyone! I hope everyone is ok and staying safe! Where do I start, I haven’t been in the office a lot this month at all because me and…
Fun with Milo!
Hi to all my human friends! I can’t believe it; Mummy has left me! Well… that may be a little bit over dramatic. I am with my Auntie Nikki and…
We’ve doubled our staff!
Well that was a month and a half! This month we welcomed five new team members who have joined us through the Kickstart initiative, we will be welcoming a further…
Barks and wiggles
Hello everyone, it’s Rosie again! I hope everyone has been ok and enjoying the warm weather! I certainly have – plenty of sunbathing for me! But not without my new…
Rosie’s Muddy Roamings
Hello everyone, it’s Rosie here, it seems ages since I was in touch. I haven’t enjoyed the cold winter months very much as I hate going out in the wet,…
Coast to coast for Acorn’s Children’s Hospice
On July 11th I am setting out to walk from Bowness on Solway to Tyneside along the Hadrian’s Wall Path, it’s only about 90 miles in 8 days – but…
Helping the employees of the future
Over lockdown we have set up our training room to accommodate six staff with social distancing, so starting September we will be offering some lucky youngsters great work experience.…
Lockdown Holidays
I have to say that lockdown has not been too bad. When Mummy first told me she was going to do nursing three days a week, I was really worried…
V.A. LiveWebChat
After looking at every system under the sun, we have finally launched V.A. LiveWebchat – and I love it! The simple widget can be added to your website or Facebook…