Don’t Let First Impressions Cost You Clients
That First Call Matters More Than You Think The moment a potential client reaches out to your business, something powerful happens. They’re not just asking a question or booking an…
Outsourcing
Bringing the Human Touch Back to Business Support
Where Has the Human Touch Gone? We live in a world of chatbots, ticket numbers, and automated replies. Technology has made business faster, but it’s also made it easier to…
Work life balance??!
You Started a Business to Work for Yourself, Not to Work Yourself Into the Ground Remember when you first started your business? You imagined flexible hours.More time with the kids.Maybe…
Difficult callers!
Dealing with difficult callers can be a daunting task for call handlers. Throughout their day, they may have to deal with customers who are angry, frustrated, or overwhelmed as they…
The Box UK
The Box UK became clients of ours in July 2017, when they come to us for support with their tin boxes business. So, here’s a little bit about what they…
We’ve doubled our staff!
Well that was a month and a half! This month we welcomed five new team members who have joined us through the Kickstart initiative, we will be welcoming a further…
Wondrous – Ben Baker & Richard Conyers
How good is your business? – Pretty great, right! So, what are you doing to prove this to prospective clients? Wondrous are all about building trust Recently, I was asked…
Helping the employees of the future
Over lockdown we have set up our training room to accommodate six staff with social distancing, so starting September we will be offering some lucky youngsters great work experience.…
V.A. LiveWebChat
After looking at every system under the sun, we have finally launched V.A. LiveWebchat – and I love it! The simple widget can be added to your website or Facebook…
The Power Of Referrals
Over the last thirteen years of running I’m Your P.A. I have been heavily involved with networking in many different networking groups. Some groups like BNI and BoB Club do…
Harminder & Parminder Chana – Pass The Property
We first started working with Harminder and Parminder over twelve months ago, they came to us for support with their small serviced accommodation business – and what a difference…
Outsourcing – the way forward in 2020
2019 was a phenomenal year for I’m Your P.A. we increased our staff to a team of nine and now support over 160 different businesses. The beginning of the…