Why Your Callers Still Want Humans In An AI Obsessed World
It feels like every week, there’s another headline telling us AI is about to take over the world. From writing emails to answering phones, it seems nothing is safe from…
automation
Bringing the Human Touch Back to Business Support
Where Has the Human Touch Gone? We live in a world of chatbots, ticket numbers, and automated replies. Technology has made business faster, but it’s also made it easier to…