Letting Go to Get Ahead For many business owners, the idea of outsourcing feels risky. You’ve worked hard to build your reputation, why hand customer calls to someone else? But…
The Week Mummy Went to Lanzarote Well, it finally happened. Mummy packed her suitcase, kissed us on the nose, and headed off to Lanzarote for a week of sunshine. Apparently,…
That First Call Matters More Than You Think The moment a potential client reaches out to your business, something powerful happens. They’re not just asking a question or booking an…
Making Sure Santa Can Land Safely This Christmas At I’m Your P.A., we’re lucky to work with some brilliant businesses, and with Christmas just around the corner, one in particular…
Where Has the Human Touch Gone? We live in a world of chatbots, ticket numbers, and automated replies. Technology has made business faster, but it’s also made it easier to…
How to Get the Best of Both Worlds with Automation and a Virtual Assistant Running a business can feel like spinning plates, keeping customers happy, managing appointments, and answering calls…
Rosie & Looby Loo at East Fleet Farm Woof woof! Rosie and Looby Loo here, reporting back from our holiday in Freda the caravan. We’ve just come home from East…
From slippers to stationery Most small businesses begin life at home. The dining table becomes a desk, invoices pile up in a shoebox, and your front door ends up being…
In Good Company: Executive Training & Consultancy Every business has turning points. For I’m Your P.A., one of the most significant came in 2015 when we joined the Momentum programme…
Stop Missing Calls, Stop Missing Business Missed calls cost business It only takes one missed call for an opportunity to slip away. Whether you’re halfway up a ladder, busy with…