How to Get the Best of Both Worlds with Automation and a Virtual Assistant
Running a business can feel like spinning plates, keeping customers happy, managing appointments, and answering calls while trying to actually do the work you’re paid for. The good news? You don’t need to do it all yourself. By combining smart automation with professional Virtual Assistant services, you can save time, save money and keep that personal touch your clients love.
Automate the Repetitive Tasks
Many everyday admin jobs don’t need human input, they just need doing. Appointment confirmations, reminder messages, thank-you emails, and invoice chasers can all be automated. Once set up, they run quietly in the background, keeping your customer journey smooth and consistent.
That means you’re not paying for your Virtual Assistant’s time to handle repetitive admin. Instead, your VA focuses on the things that matter most, talking to customers, handling queries, and delivering great service.
The Personal Touch Still Matters
Automation is brilliant for routine tasks, but people buy from people. When a customer wants reassurance, needs to rearrange an appointment or just prefers to speak to a real person, that’s where your Virtual Assistant comes in. A friendly, professional voice makes a world of difference and builds loyalty that no automated message ever could.
Think of it like this: automation keeps everything running on time, while your Virtual Assistant adds warmth and understanding. Together, they create an experience that’s both efficient and genuinely human.
Save Money Without Sacrificing Service
Full-time admin staff can be expensive once you add salaries, holidays and overheads. A Virtual Assistant gives you flexibility, you only pay for the time you need. Add automation into the mix and you can save even more.
For example, an automated system might send out appointment reminders automatically, while your VA follows up personally with any clients who haven’t confirmed. You stay organised, your customers feel cared for, and you only pay for the human input that adds real value.
The Best of Both Worlds: I’m Your P.A. and Truly Yours Agency
At I’m Your P.A., we don’t just offer outstanding virtual assistant services, we also work closely with our sister company, Truly Yours Agency, who handle all things automation. Together, we create seamless systems where technology does the heavy lifting, and our team brings the human touch.
From automated email journeys and appointment scheduling to friendly phone support and customer care, you get a joined-up service that saves money, saves time, and still feels personal, all for as little as £150 a month.
If you’re ready to experience the best of both worlds, clever automation backed by real people who care, get in touch with I’m Your P.A. today. Give us a call on 01902 585222 or speak direct to Truly Yours Agency Click here
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