Stop Missing Calls, Stop Missing Business
Missed calls cost business
It only takes one missed call for an opportunity to slip away. Whether you’re halfway up a ladder, busy with a client, or finally taking a lunch break, the reality is the same: if you can’t answer, potential customers may look elsewhere. In today’s fast-paced world, people expect to be heard quickly. Waiting for a call back isn’t always an option.
The cost of those missed calls goes beyond money. They can harm your reputation, frustrate loyal clients, and leave you constantly on edge. For many small business owners, this constant interruption cycle makes it feel impossible to switch off, even for a moment.
The hidden impact of missed calls
It’s not just about the sale you lose in that moment. Missed calls can mean poor reviews, clients questioning your reliability, and even long-term damage to your brand. One unanswered call today could be ten lost recommendations tomorrow.
How a call handling service helps
This is where a professional call handling service changes everything. At I’m Your P.A., we don’t just take messages. We become part of your team. Calls are answered in your company name, and every enquiry is dealt with as if we were sat inside your office. That means no scripts, no robotic responses, and no customers left feeling like they’ve spoken to a stranger.
What we actually do for you
We can forward calls, book appointments, or simply take clear, accurate messages, leaving you free to focus on the work in front of you. Think of us as your very own receptionist who never calls in sick, never needs annual leave, and always greets your customers with a smile in their voice.
Pay by the second
Pricing matters. Many call handling companies charge a flat fee of £3 per call, even if that call only lasts half a minute. Those charges stack up quickly, and you end up paying far more than you should.
At I’m Your P.A., we do things differently. We charge by the second, so you only ever pay for exactly what you use. If a caller just wants to confirm an appointment or ask a quick question, you’re billed fairly for the time it takes — nothing more.
Why this works better for small businesses
Most of our clients don’t have dozens of long calls each day. They get a mix of short queries, bookings, and quick clarifications. Paying by the second means they aren’t penalised for the brief calls, and it keeps costs sensible while still protecting every opportunity.
Peace of mind for you and your customers
Imagine knowing that every call will be answered, no matter what you’re doing. That peace of mind is priceless. It means you can concentrate on your work, spend time with your family, or even take a proper day off without worrying about what you might be missing.
Customers notice the difference
Your customers benefit too. They’re greeted by a friendly, professional voice every time they ring. They feel looked after and valued, rather than shunted to voicemail. One client told us, “Since using I’m Your P.A., I’ve not lost a single lead. My customers think they’re speaking to my in-house receptionist, and I can finally get through my workload.”
Ready to grow?
You don’t need to do it all yourself. What you need is the right support, at the right time, from a team that cares about your business as much as you do. That’s what we provide every day for our clients.
The next step is simple
So, the next time your phone rings while you’re busy on site, in a meeting, or simply enjoying some well-earned rest, let us handle it. You’ll never need to wonder what business you might have missed.
Call us today on 01902 585222 and discover how our call handling service can stop missed calls from becoming missed opportunities.