Is your website working to its full potential?
When your client goes to your website, start their customer experience by making sure they can ask questions. The more you assist and guide your website visitors, the more enquiries you will convert.
We provide a chatbot to answer basic questions, but then during office hours we have experienced live people to jump on and deal with more complex enquiries.
Quick and easy solutions
Our chatbot works 24/7 giving your website visitors somewhere to get answers to commonly asked questions. The chatbot will capture details, once set up is a minimal monthly charge and will give you feedback on your website visitors – where they came from, where they visited, details which will help you to have a better understanding as to how your marketing works.
Save time by having the common questions answered by the chatbot.
How it works?
- What do you want from your chatbot? Make a quick list of your ideal scenarios
- Give us a call and we will work out how to best make it work
- Add the code to your website – takes a few minutes, we can talk you through it or send it to your website company
- It’s up and running – but we are still here to tweak it and help you if needed
The next level!
Would you like some human intervention?
LiveWebChat allows you to have one of our experienced Virtual Assistants to take more information, ask questions of the website visitor, give bespoke answers, we can even convert this into a telephone call.
Imagine your website visitor, starts by having a peak at your site, the chatbot takes the basic information, the webchat handler picks up on it and qualifies the lead, one of the Virtual Assistants in your team picks up the phone and closes the deal.